Photographers report price hikes with no improvement in features or support. 12img locks your price forever.
Zenfolio has raised prices multiple times while simultaneously reducing service quality and support responsiveness. Photographers are paying more for a worse experience than they had years ago.
Zenfolio
Rising costs
12img
Price lock guarantee
Feature-by-feature breakdown for pricing
| Feature | 12img | Zenfolio |
|---|---|---|
| Price lock guarantee | Yes | No |
| Free tier available | Yes | No |
| All-in-one platform | Yes | Limited |
| Modern interface | Yes | No |
| Video delivery | Yes | Limited |
| Mobile-first galleries | Yes | No |
Yes. Zenfolio has implemented multiple price increases over the past few years while photographers report declining service quality, slower support, and an outdated interface that hasn't kept pace with modern alternatives.
Yes. Your 12img subscription price is locked for as long as you remain on the same plan. No surprise increases, no hidden fees. Free is free. Starter stays $9/mo. Pro stays $29/mo.
For most photographers, yes. 12img includes galleries, contracts, invoicing, CRM, and video delivery starting at $9/mo. Zenfolio charges more for fewer features and no price stability.
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