Email gets buried. Texts get lost in personal conversations. 12img gives you a dedicated messaging channel with each client—right inside their portal. Every question, every update, every file, all in one place.
What is Included
Real-Time Chat
Messages appear instantly. No page refreshes needed. Just like texting, but professional.
Read Receipts
Know when clients read your messages. No more wondering if they saw your update.
File Attachments
Share contracts, invoices, sneak peeks, and reference images directly in the chat.
Instant Notifications
Get notified when clients message you. Never miss an important question.
Full History
Every message saved and searchable. Reference past conversations anytime.
Client Portal Integration
Messages live in the client portal. Clients access from the same place they view galleries.
How It Works
Client opens their portal
They click the link you sent. Messaging is right there.
They send a message
You get notified instantly via email and in-app.
You respond from your dashboard
All client conversations in one place. Easy to manage.
Frequently Asked Questions
How do clients access messaging?
Clients message you directly from their portal. No app to download, no account to create. Just click and chat.
Do I get notified of new messages?
Yes. You get email and in-app notifications instantly when a client sends a message.
Can I send files through messages?
Yes. Attach images, PDFs, and documents directly in the chat. Perfect for contracts, invoices, or sneak peeks.
Is message history saved?
Every message is saved permanently. Search through past conversations and never lose important details.