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Features / Client Messaging

Stop losing messages
in your inbox.

With Pixieset, client communication happens in email. With ShootProof, it's email. With HoneyBook, it's their app. 12img gives you a dedicated real-time messaging channel inside each client's portal. Every question, every update, one place.

Start free
SJ

Sarah Jenkins

sarah.j@example.com

Message Sarah Jenkins...

100%

Context

Messages live right next to their gallery and contract.

0

Lost Emails

Read receipts and instant notifications keep you in control.

Real-time chat, built for business.

Stop playing email tag. When a client has a question about a photo, an invoice, or an album design, they just message you right from their portal. It feels as fast and easy as texting, but keeps boundaries between your personal phone and your business.
  • Real-Time Instant Delivery
  • Read and Delivered Receipts
  • Image and PDF Attachments
  • Permanent Searchable History
  • Instant Push Notifications

In Context.

Clients don't have to leave their gallery to ask a question. The chat module lives directly on their dashboard.

Always Saved.

Every message and attachment is logged permanently. No more searching through three different email threads to find what they asked for.

Professional communication.
Personal boundaries.

Real-time messaging with read receipts. No competitor includes this out of the box. Free to start.

Start free — messaging included