Stop manually sending the same emails over and over. 12img automatically sends questionnaires, reminders, and thank-you emails based on your client's event date. You set up the workflow once when you book a client—then forget about it.
What's Included
Event-Based Triggers
Emails send automatically based on the event date. 30 days before, 7 days before, or 1 day after—you set the timing.
Pre-Built Templates
Start with proven templates: What to Wear guides, Planning Questionnaires, Timeline Reminders, and Thank You emails.
Custom Templates
Create your own templates with merge fields. Personalize every email with client names, dates, and locations.
Smart Merge Fields
Automatically insert client name, event date, venue, arrival time, and more. No manual editing needed.
Set and Forget
Schedule workflows once when you book a client. Emails send automatically as the event approaches.
Execution Logs
See exactly when each email was sent. Track opens and clicks. Know your clients are getting your messages.
Pre-Built Templates
Planning Questionnaire
Gather shot list, timeline, and important details
What to Wear Guide
Help clients choose outfits that photograph well
Timeline Reminder
Confirm arrival time, location, and final details
Final Check-in
Last-minute questions and excitement building
Thank You
Express gratitude and set delivery expectations
Frequently Asked Questions
When do automated emails send?
Emails send at 9am in your timezone on the scheduled day. You set how many days before or after the event each email should go out.
Can I preview emails before they send?
Yes. Preview any scheduled email with all merge fields filled in. See exactly what your client will receive.
What if I need to cancel a scheduled email?
Cancel any pending email with one click from your dashboard. You have full control over what gets sent.
Do emails count toward any limits?
Free accounts get 3 active automations. Paid plans get unlimited automations and custom templates.