Stop fielding "when will my photos be ready?" emails. 12img tracks every project automatically—from the moment they sign to the day they download. Clients see their timeline in their portal, so they always know exactly where things stand.
What's Included
Visual Timeline
See every project milestone at a glance. From contract signing to final delivery, track progress visually.
Delivery Countdown
Automatic countdown shows days remaining. Clients always know when to expect their photos.
Automatic Updates
Milestones update automatically when contracts are signed, galleries published, and deliveries completed.
Client Visibility
Clients see their timeline in their portal. No more "when will my photos be ready?" emails.
Status Notifications
Clients get notified when milestones are reached. They feel informed without you lifting a finger.
Delivery Progress
Visual progress bar shows completion percentage. Clients see you are actively working on their project.
Built-In Milestones
Contract Initiated
Contract created and sent to client
Contract Signed
Client signed, project officially booked
Event Completed
Photo session or wedding day finished
Editing Started
Post-production work has begun
Editing Complete
All images edited and ready
Gallery Created
Gallery built and prepared for delivery
Gallery Published
Client can now view their photos
Delivery Complete
Downloads complete, project closed
Frequently Asked Questions
How do milestones update?
Most milestones update automatically. When a contract is signed, gallery published, or download completed, the timeline reflects it instantly.
Can I set custom delivery windows?
Yes. Set your standard turnaround time (e.g., 6 weeks) and the countdown starts automatically after the event date.
Do clients see the timeline?
Yes. Clients see a simplified version of their timeline in their portal, keeping them informed without overwhelming them.
What if I'm running behind?
The timeline shows progress honestly. You can add notes or messages to keep clients updated if there are delays.